Privacy Policy

Privacy Policy of Tiguard Technologies

This Application collects some Personal Data from its Users.

1. Owner and Data Controller

  • Entity: Titan Guard Technologies, LLC (dba Tiguard Technologies)

  • Address: 1678 Massillon Rd, Akron, OH 44312

  • Contact Email: titan@titanguardtechnologies.com

  • Phone: 330-794-0700

2. Hosting and Ecommerce Infrastructure (BigCommerce)

Our store is hosted on BigCommerce (BigCommerce Pty. Ltd.). They provide the online e-commerce platform that allows us to sell our products and services to you.

  • Personal Data Processed: Name, shipping/billing address, email address, phone number, and purchase history.

  • Purpose: To host our storefront, manage the shopping cart, process orders, and provide backend site functionality.

  • Payment Security: Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). While BigCommerce facilitates the transaction, your full payment information is handled by our payment gateway and is never stored on our servers.

3. Personal Data Collected and Purpose

Analytics & Performance

  • Google Analytics 4 & Universal Analytics: Trackers; Usage Data; session statistics.

  • YouTube Analytics: Usage Data for embedded videos.

  • Google Optimize (A/B Testing): Personal Data: Tracker; Usage Data.

Advertising & Marketing

  • Klaviyo & SendGrid: Used for managing contacts and sending newsletters.

  • Data: Email, name, birth date (for age verification), and purchase history.

  • Google Analytics Advertising Features: Trackers; unique device identifiers (e.g., Google Advertiser ID).

Contacting the User

  • Contact Forms & Mailing Lists: We collect your name, email, phone number, and physical address to respond to inquiries and provide order updates.

External Content & Tags

  • Google Fonts / YouTube Widgets: Usage Data processed to display content.

  • Google Tag Manager: Used to manage tracking scripts on the site.

  • Cloudflare: Used for site security and traffic optimization.

4. NFA Compliance and Legal Disclosures

As a manufacturer and dealer of NFA-regulated items (Suppressors), Tiguard Technologies has unique legal obligations:

  • Legal Requirement to Disclose: We may disclose your Personal Data if required by law (e.g., to the ATF/NFA Branch) to comply with federal regulations regarding the transfer of firearms and silencers.

  • FFL Transfers: To fulfill your order, we may share your contact and shipping information with a receiving Federal Firearms License (FFL) dealer of your choice.

5. Your Rights and Opt-Outs

  • Interest-Based Advertising: Users may learn how to opt out of interest-based advertising through their browser settings or the dedicated section of our Cookie Policy.

  • Data Requests: You may contact us at titan@titanguardtechnologies.com to request access to, correction of, or deletion of your personal data, subject to federal record-keeping requirements for FFL holders.

6. Age Restriction

Our website and products are intended for individuals who are at least 21 years of age (as required for the legal purchase of NFA items). We do not knowingly collect data from anyone under the age of 18.

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